A RELX device lasts longest when you do five things: wipe the pod contacts and mouthpiece area with a dry cotton swab every week, charge with the original or a good-quality USB cable and never leave it charging unattended, keep the pod seated firmly and replace it when flavor fades, store the device upright and away from heat (never in a parked car in Dubai), and replace the device itself when the battery stops holding a charge. Most “broken” RELX devices are actually dirty contacts, a loose pod or a heat-stressed battery, and all three are easy to prevent.
Shop RELX Devices in Dubai →
A RELX device is a small piece of precision electronics: a rechargeable battery, a circuit board, a draw sensor and a set of metal contacts that connect to the pod. Like a phone or a smartwatch, it performs best when it is clean, charged correctly and kept at a sensible temperature.
Dubai adds a few extra challenges that people in cooler countries rarely think about:
- Extreme heat. Summer temperatures regularly push past 40°C outdoors, and the inside of a parked car gets far hotter. Heat stresses lithium batteries and thins pod liquid, which can cause leaks.
- Dust and fine sand. Fine desert dust finds its way into pockets, bags and charging ports.
- Air-conditioning swings. Moving from a 45°C street into a 20°C mall repeatedly can cause condensation around the pod connection.
- Constant carry. Many people carry a device all day in a pocket or bag, where lint, coins and keys wear on the surface and contacts.
A few minutes of care each week handles all of this. The result is steadier performance, fewer leaks, longer battery life and a device that looks good for much longer. It also protects your money, because replacing a device before it needs replacing is the most expensive mistake you can make.
Know Your Device Before You Clean It
You can’t maintain what you don’t understand, so here is a quick tour of the parts that matter on most RELX devices.
The main parts
- Body and battery. The outer shell protects a rechargeable battery. This is the part most affected by heat and bad charging habits.
- Pod bay and contacts. The small metal connectors inside the opening where the pod sits. They carry power from the battery to the pod. Dirty or flattened contacts are the number one cause of “my device isn’t working.”
- Draw sensor. Most RELX devices are draw-activated, which means there is no firing button. A sensor detects airflow when you inhale. Moisture and blockage can interfere with it.
- Charging port. Usually USB-C on newer models. Dust and lint in here cause slow or interrupted charging.
- Indicator light. A small light that signals battery status or a fault. Always check your device’s manual or packaging for exactly what each pattern means on your model.
The pod
The pod is a separate consumable. It holds the liquid and the heating element. It clicks into the device and needs to be seated firmly. Pods are not the same thing as the device, and a lot of maintenance confusion comes from mixing the two up. A leaking pod is a pod problem. A device that won’t charge is a device problem.
Tip: Different RELX generations may use different pods. Before you buy pods, check the compatibility note on the product page for your exact device. You can browse the full range here:
Browse Compatible RELX Pods in Dubai →
Your Daily RELX Care Routine (Under 60 Seconds)
Good habits beat deep cleaning. Make these part of your day:
- Check that the pod is seated. Press it gently until it sits flush. A pod that is slightly loose causes weak vapor, flickering and intermittent cut-outs.
- Wipe the exterior. Use a dry, soft cloth to remove fingerprints, pocket lint and dust. Microfiber works well.
- Wipe the mouthpiece area. Condensation and moisture collect here. A quick dry wipe keeps it hygienic.
- Keep it upright when you set it down. Laying a device flat for long periods can let liquid settle toward the contacts and the airflow channel.
- Don’t let the battery run to zero every time. Top it up when it gets low rather than waiting for it to die completely.
That is the whole daily routine. It takes less time than unlocking your phone.
Once a week, give your device a proper clean. Always do this with the device switched off or not charging, and with the pod removed.
What you need
- A dry cotton swab or two
- A dry microfiber cloth
- A soft, dry toothbrush or small brush (optional, for the charging port)
- Good lighting
Step-by-step
Step 1: Remove the pod. Pull the pod straight out. Place it upright on a clean surface so it doesn’t leak.
Step 2: Wipe away visible moisture. If there’s any liquid or condensation in the pod bay, dab it away with a dry swab. Don’t pour or spray anything into the device.
Step 3: Clean the contacts. Gently rub the metal connectors with a clean, dry cotton swab to lift away residue and dust. Use light pressure. The contacts are small and can bend if you press hard.
Step 4: Clear the charging port. Look inside the USB port with a torch. If you see lint, use a dry, soft brush or a fresh swab to dislodge it. Never use metal tools such as pins or paper clips, which can short the port.
Step 5: Wipe the body. Use the dry microfiber cloth on the whole device, including the seams around the pod bay.
Step 6: Let it breathe. Leave the device open and pod-free for a minute or two so any trace moisture evaporates.
Step 7: Reinsert the pod. Click it in firmly, and you’re done.
What NOT to do when cleaning
- Don’t submerge the device or run it under water. Water damage is not repairable.
- Don’t spray cleaners into the pod bay or charging port. Liquids can reach the circuit board and battery.
- Don’t use sharp or metal tools to scrape contacts.
- Don’t try to open or disassemble the device. The battery inside is a safety risk, and opening the shell voids any warranty.
If the contacts look dark, corroded or bent, that is a sign the device may need replacing rather than cleaning.
Explore RELX Devices at ELF Bar Store →
RELX Battery and Charging Care
The battery is the heart of the device, and the part that wears out first. Treat it well and it will last many months longer.
Charging best practices
- Use the original cable, or a quality USB-C cable. Cheap, uncertified cables can deliver unstable power.
- Use a standard wall adapter or computer USB port. Avoid very high-output fast chargers intended for laptops unless the cable and device are designed for it.
- Stay nearby while charging. Don’t leave a device charging overnight or while you’re out. This is a basic safety rule for any lithium battery product.
- Charge on a hard, flat, non-flammable surface. Not under a pillow, on a sofa or on a bed.
- Unplug when full. Leaving it connected for many hours after it’s full adds unnecessary stress.
- Don’t charge a hot device. If it feels hot after a long day in the sun, let it cool down first.
Signs your battery needs attention
- It drains much faster than it used to
- It gets unusually warm while charging
- The shell looks swollen or deformed
- It shuts off suddenly at a seemingly high charge level
- It won’t charge at all
If the device is swollen, hot to the touch, hissing, or smells strange, stop using it, unplug it, move it away from anything flammable and do not charge it again. Dispose of it as electronic waste. A damaged lithium battery is not worth the risk.
Extending battery life
- Avoid leaving it at 0% for long periods
- Avoid leaving it at 100% on charge for hours
- Keep it out of direct sun
- Don’t drop it on hard floors; impact can damage the cell internally
Pod Care: Keep the Part That Touches Your Flavor Healthy
The device gets the attention, but the pod determines flavor, vapor quality and leaks. Good pod habits make your whole setup work better.
Seating and handling
- Always click the pod in until it sits flush.
- Pick up the pod by the body, not by pinching the mouthpiece.
- Don’t squeeze the pod; pressure forces liquid toward the airflow channel.
Priming a new pod
Let a new pod rest for a few minutes after unpacking so the liquid saturates the coil. This reduces dry or burnt tastes on the first few draws. Avoid chain-drawing with a brand-new pod.
When to replace a pod
- Flavor becomes weak, flat or burnt
- Vapor production drops noticeably
- You hear gurgling or see liquid in the airflow path
- The pod is visibly cracked or damaged
Replace the pod promptly when you notice these signs. Pushing a nearly empty pod keeps the coil dry and gives a harsh taste. Check the current options and strengths here:
Shop RELX Pod Pro 2 (3%) →
Shop RELX Pod Pro 2 (5%) →
Shop RELX 2 Pod 18mg →
Compatibility reminder: Pod compatibility depends on your device generation. Confirm it on the product page or with ELF Bar Store support before ordering.
How to Prevent and Fix Leaks
Leaking is the most common complaint, and it is usually preventable.
- Heat. Warm liquid becomes thinner and seeps through the airflow channel.
- Pressure changes. Flying, driving up elevation or moving between hot and cold rooms can push liquid around.
- A loose or poorly seated pod. Gaps let liquid escape.
- Overfilling or damaged pods. Cracks or a faulty seal cause direct leaks.
- Storing the device sideways or upside down.
How to prevent leaks
- Keep the device upright whenever you can
- Don’t leave it in a hot car, on a dashboard or in direct sun
- Seat the pod firmly every time
- Don’t squeeze or drop the pod
- Take the occasional break between long sessions so the coil can saturate
How to fix a leak
- Switch off or stop using the device.
- Remove the pod and set it upright on tissue.
- Dry the pod bay and contacts with a dry swab.
- Wipe the outside of the pod.
- Let everything air-dry for a few minutes.
- Reinsert the pod and take a gentle draw or two before normal use.
If the pod keeps leaking after that, it is probably faulty or damaged. Replace the pod rather than fighting with it.
Beating the Dubai Heat: Storage and Travel Tips
Heat is the biggest hidden enemy of a RELX device in the UAE. These simple rules protect your investment.
Never leave it in the car
A parked car in Dubai can reach extreme temperatures within minutes, even in winter sun. This is the fastest way to ruin a battery and cause leaks. Take your device with you every time.
Keep it out of direct sunlight
Beach days, poolside tables, balconies and outdoor cafés all expose your device to strong sun. Keep it in a bag, shaded pocket or case.
Store it somewhere cool and dry at home
A drawer or shelf at normal room temperature is ideal. Avoid windowsills and spots near ovens, hot appliances or chargers that run warm.
Use a case or pouch
A small, clean case keeps dust and sand off the device and protects it from keys and coins. Shake out the case occasionally so lint doesn’t build up.
Travelling by air
Rules for carrying vape devices differ by country and airline. Always check the regulations of your destination and the airline before you fly, and keep the device in your cabin baggage rather than in checked luggage, as is standard for lithium batteries. Pack it with the pod removed and stored upright if possible.
RELX Device Troubleshooting: Common Problems and Fixes
| Problem |
Likely cause |
What to try |
| Device won’t turn on or respond |
Dead battery or dirty contacts |
Charge fully, then clean contacts with a dry swab |
| Blinking light on inhale |
Pod not seated, empty pod, or fault |
Re-seat the pod, try a fresh pod, check your manual |
| Weak or no vapor |
Empty or flooded pod, blocked airflow |
Replace the pod, wipe the mouthpiece and pod bay |
| Burnt taste |
Dry coil or low liquid |
Replace the pod and avoid chain-drawing |
| Device won’t charge |
Dirty port, bad cable, faulty adapter |
Clean the port, try another cable and adapter |
| Charges but dies fast |
Aging battery |
Consider replacing the device |
| Leaking from the bottom |
Heat, loose pod, damaged pod |
Follow the leak fix steps and replace the pod if needed |
| Device is hot |
Heat exposure or battery fault |
Stop using it, let it cool; if it recurs, replace it |
| Pod is not recognized |
Dirty or bent contacts, wrong pod type |
Clean contacts, confirm pod compatibility |
“My RELX is blinking. What does it mean?”
Light patterns differ between RELX generations, and the exact meaning depends on your model. In general, a blinking light can signal low battery, a pod that isn’t seated properly, an empty or faulty pod, or a connection problem. Start with the basics: re-seat the pod, clean the contacts, charge the battery and try a fresh pod. If it still blinks, check the guide that came with your device or contact the seller.
“My RELX won’t charge”
Work through this order: different cable, different adapter, clean the port, try a different outlet. If none of these help and the device stays cold and unresponsive, the battery or charging circuit may have failed.
“My RELX tastes burnt”
A burnt taste nearly always points to the pod, not the device. Replace the pod, let the new one rest a few minutes, and take gentle draws at first.
The care routine above applies to all RELX devices, but each model has its own personality. Here are the devices currently listed at ELF Bar Store, with practical notes for each. Always follow the manual that comes with your own device.
RELX Essential 2 Device Black Vape Kit
A compact, pocket-friendly model aimed at everyday use. Because it often lives in a pocket, wipe the exterior regularly and clear pocket lint from the pod bay.
View RELX Essential 2 Black →
RELX Infinity 2 Device Dark Asteroid Vape Kit
A galaxy-inspired finish and a design built for leak resistance. Dark finishes show fingerprints, so a weekly microfiber wipe keeps it looking sharp. Keep it out of the sun, since dark colors absorb more heat.
View RELX Infinity 2 Dark Asteroid →
RELX Infinity 2 Device Rose Gold Vape Kit
A polished metallic finish that rewards gentle handling. Avoid abrasive cloths and rough pocket companions such as keys to prevent surface scratches. A small pouch helps.
View RELX Infinity 2 Rose Gold →
RELX Infinity 2 Pearl Glitter
A shimmering pearl finish. Wipe with a dry, soft cloth only, and check the seams for dust that can dull the glitter effect over time.
View RELX Infinity 2 Pearl Glitter →
RELX Infinity 2 Device Oasis Haze Vape Kit
A soft, hazy finish designed for daily use. Pay attention to the charging port, which collects dust from bags and pockets.
View RELX Infinity 2 Oasis Haze →
RELX Artisan Plus Device Black Wave Vape Kit
A textured design built for grip and durability. Textured surfaces can trap dust, so use a soft dry brush along the grooves during your weekly clean.
View RELX Artisan Plus Black Wave →
Relx Infinity Red
A bold finish on the Infinity platform. Keep the pod firmly seated and clean the contacts weekly to preserve consistent performance.
View Relx Infinity Red →
Relx Infinity Blue
A cobalt finish on the same Infinity platform. Same routine: dry wipes, upright storage, and no heat exposure.
View Relx Infinity Blue →
Common Maintenance Mistakes to Avoid
- Leaving the device in a hot car. The single most damaging habit in Dubai.
- Cleaning with liquids. Moisture on the circuit board causes permanent damage.
- Using random chargers. Poor-quality chargers can harm the battery.
- Charging unattended or overnight. A safety risk with any lithium device.
- Forcing a pod in. If it doesn’t click easily, check that it is the right pod and that the contacts are clean.
- Squeezing the pod. It pushes liquid into the airflow path.
- Ignoring a swollen or hot device. Stop using it immediately.
- Using a dying pod for too long. It creates a burnt taste and can strain the coil.
- Disassembling the device. It’s dangerous and voids the warranty.
- Mixing incompatible pods and devices. Always confirm compatibility first.
When Should You Replace Your RELX Device?
Even a well-maintained device doesn’t last forever. Consider replacing it when:
- The battery drains within a few hours even after a full charge
- The device won’t charge reliably despite a clean port and a new cable
- The shell is cracked, swollen or visibly damaged
- The contacts are corroded or bent and cleaning doesn’t help
- The device overheats during normal use
- It fails to recognize pods that you know are compatible
Replacing a worn-out device is usually safer and more economical than repeated troubleshooting. If you’re ready for a new one, you can compare every model side by side here:
Compare All RELX Devices →
You can also browse the wider range of RELX products, including the Creator and disposable lines, for other formats:
Explore the Full RELX Range →
RELX Creator in Dubai →
RELX Disposable Vape in UAE →
Buying a RELX Device in Dubai: Why Authenticity Matters for Maintenance
Maintenance advice only works if your device is genuine. Counterfeit devices often have unreliable batteries, poor charging circuits and loose pod fit, all of which defeat good care. When you shop:
- Buy from a trusted, specialist retailer
- Check that the packaging and device look consistent with the product listing
- Make sure the pods you buy match your device generation
- Keep your order details in case you need support
ELF Bar Store lists RELX devices with product pages, clear photos and same-day or 1-hour delivery options across Dubai and the UAE. If you have a question about compatibility or care, the support team is available through the contact details on the site.
Contact ELF Bar Store →
Payment and Delivery Info →
A Quick Word on Safety and Responsible Use
- RELX devices are for adults aged 18 and over who already use nicotine.
- Nicotine is addictive. If you don’t use nicotine products, don’t start.
- Keep devices and pods away from children and pets.
- Follow UAE laws and local regulations on purchase, use and travel.
- Dispose of old devices and batteries through proper electronic-waste channels, not household bins.
- If you’re experiencing health concerns, speak to a doctor or pharmacist.
1. How often should I clean my RELX device?
A quick dry wipe daily and a deeper clean of the contacts and charging port once a week is enough for most people. If you live in a dusty area or carry the device loose in a bag, clean it a little more often.
2. Can I use alcohol wipes on a RELX device?
The safest approach is dry cleaning with a cotton swab and a microfiber cloth. Liquids can reach the circuit board and battery. If you do wipe the outside of the shell, keep it to the exterior only, never inside the pod bay or charging port, and follow the manufacturer’s guidance for your model.
Most leaks come from heat, a loose pod, pressure changes or a damaged pod. Keep the device upright, avoid hot environments, seat the pod firmly and replace the pod if the leak continues.
No. Car interiors become extremely hot, and heat damages batteries and encourages leaks. Always take it with you.
5. How long does a RELX device last?
It depends on the model, how often you use it and how well you look after it. With good charging habits and heat protection, many users get a long and trouble-free life. Replace it once the battery fades or the device becomes unreliable.
6. Can I charge my RELX device overnight?
It’s better not to. Charge it while you’re awake and nearby, and unplug it once it is full. This is a general safety rule for any lithium battery product.
7. Why is my RELX device not recognizing the pod?
The usual causes are dirty contacts, a pod that isn’t fully seated or a pod that isn’t compatible with your device generation. Clean the contacts, re-seat the pod and confirm compatibility.
8. Why does my RELX taste burnt?
Typically the pod is running low or the coil is dry. Replace the pod, let the new one rest for a few minutes and use gentle draws at first.
9. How do I know if my RELX battery is failing?
Warning signs include very short battery life, unusual heat, sudden shutdowns, failure to charge and a swollen shell. If the device is swollen or hot, stop using it immediately and dispose of it safely.
You can browse genuine RELX devices, pods and related products at ELF Bar Store, which offers delivery across Dubai and the UAE.
Buy RELX Devices Online in Dubai →
Final Thoughts: Small Habits, Big Difference
A good RELX device maintenance routine in Dubai comes down to a handful of simple habits: keep the contacts clean, charge sensibly, seat the pod properly, store the device upright and away from heat, and replace worn parts before they cause bigger problems. None of it takes long, and all of it protects both your device and your wallet.
If your current device is showing its age, or you simply want a fresh look, you can explore the full range of RELX devices and compatible pods below. Whether you choose a compact Essential 2, a stylish Infinity 2 finish or the textured Artisan Plus, the care steps in this guide will help you get the most out of it.
Shop RELX Devices →
Shop RELX Pods →
Visit ELF Bar Store Home →
